CSIR-National Physical Laboratory (CSIR-NPL), New Delhi is the National Metrology Institute (NMI) of India, member of the “Metre Convention” and of the Asia-Pacific Metrology Programme (APMP). India is also a signatory of International Bureau of Weights & Measures (BIPM) and Mutual Recognition Arrangement (CIPM-MRA). CSIR-NPL has responsibility for maintaining the National Standards of Measurements, traceability of measurement through Bilateral/International key comparisons and the Quality System as per ISO/IEC 17025:2017 and ISO 17034:2016. Centre for Calibration & Testing (CFCT) Section has been established at CSIR-NPL, New Delhi to promote Calibration & Testing Services of the laboratory. It acts as an interface between all the calibrating & testing groups of CSIR-NPL with nearly 4200 customers from industries, various laboratories and government organizations from all over the country and abroad. We understand the requirements of the customer and thus stand for the customer satisfaction to the best of our endeavour. We have provided most of the information online required by our esteemed customers. Calibration & Testing Charges, Calibration & Testing Request (CTBR) Form, Important Information, Site Calibration and FAQ will answer most of the queries for calibration and testing jobs in CSIR-NPL.

As a step towards for providing better services, you can provide us your Online Feedback, which will help us to improve the services further.

1. Get quote for calibration/testing charges by specifying complete details of requirements e.g. Name of equipment, Parameters, Range, Accuracy etc. by sending query through e-mail at cfct@nplindia.res.in or By Post or from nplindia.org website under Calibration and Testing heading.
2. Obtain Demand Draft (DD) of exact amount for the charges. DD should be drawn in favour of “Director, National Physical Laboratory” and payable at “New Delhi“.
3. Send DD, dully filled CTR form, Authorization letter on Company/Institute Letter head & copy of quotation obtained from NPL, else mention the complete details from where you got the calibration/Test charges along with/without item for calibration to The Head CFCT, CSIR-National Physical Laboratory, Dr. K.S. Krishnan Marg, New Delhi-110012 for Calibration/Testing job under Normal/Express/Time Slot/Site Calibration Booking by the Organization employee / Representative for submission or by Post.
4. CFCT will book a slot for your calibration/testing job and intimate the date on which you have to submit your equipment and Expected Date of Completion (EDC) of your job. You will be allotted a unique case number in this process. Please mention your Case number whenever you communicate with CFCT after this process.
5. Submit your equipment at NPL on the date you are required to do so.
6. After EDC of job, contact CFCT through email, telephone or by post to confirm the completion of your job.
7. As you get intimation of the completion of your job, collect your equipment and calibration/testing certificates from NPL.
8. The person coming for collection of certificates and equipment should have his/her identity proof (Preferably issued by the company) and authority letter from the company.
   Instrument will not be delivered without these documents.
9. Remember that CSIR-NPL does not dispatch calibrated equipment. Only calibration certificates/Test Report can be dispatched by Speed Post on request.
10. Please strictly comply with public dealing time between 10:00 AM to 04:00 PM on all working days of NPL.
11. Small items can be accepted by courier, if full payment towards calibration/testing charges has been made in advance. Also mention the unique case no for these items. Kindly ensure that items should not reach too early or late than the submission date.

How to know the Calibration/Test Charges:

• Go to website nplindia.org then click the “Calibration & Testing” on left column
• Next > go to “Calibration & Testing Charges“
• Next > click relevant “calibration or test area” from the main page.
• Next > choose from the list your parameters of interest and note down the charges.

For example:

• You have to see charges for “E1 Class weight Box”
  then visit: nplindia.org click from left column “Calibration & Testing on left column
• Next > go to 7th link on left column “Calibration & Testing Charges”
• Next > click relevant “Ne
• Next “Select the parameter of your interest and requirement” for Knowing the charges of “E1 weight box” select the “Mass Standard Area” and click on this link as shown in picture.
• Now you will see the Charges as per your interest:

OR write to cfct@nplindia.res.in with complete details call at 011-45608610 (Dr. R.G Mathur), 011-45608441(Dr. Srinivasa. Rao). You can also get proper Quotation or Proforma invoice from these persons.
Postal queries should be addressed to “Center for calibration and Testing, Kind Attention  —-  (Name of the concerned person), National Physical Laboratory, Dr. K.S. Krishnan Marg, New Delhi-110012 “

Important notes:

1. Please tender exact amount for your calibration/testing job.
2. Only small items can be accepted by courier. Please do mention unique case no on the courier.
3. Only those items should be sent by courier for which slot has been booked.

CFCT Notice Board:

Working hours: 09:30 AM to 04:00 PM from Monday to Friday except GOI gazetted holidays.

1. CSIR-National Physical Laboratory (NPL), New Delhi is the National Metrology Institute (NMI) of India.  It has the responsibility to maintain the National Standards of Measurements as per Government of India Gazette No.589 “The Standards of Weights and Measures Rules, (1988)” [GSR 1076(E) dated 16.11.1988] in exercise of the powers conferred by section 83 of the Standards of Weights and Measures Act 1976.
2. India is a member of the “Metre Convention” and of the Asia-Pacific Metrology Programme (APMP). India is also a signatory of International Bureau of Weights & Measures (BIPM) and Mutual Recognition Arrangement (CIPM-MRA).
3. NPL maintains traceability of measurement through Bilateral/International key comparisons.
4. NPL is maintaining the Quality System as per as per ISO/IEC 17025:2017 and ISO 17034:2016.
5. Standardized and validated methods are employed for calibration. If customers desire any particular method, the same may be communicated. However, the calibration/test charges could be different in such cases.
6. All correspondence regarding calibration and testing should be addressed to the Head, Centre for Calibration and Testing (CFCT), quoting CFCT reference number/case number, if any.
7. The instruments/samples should be sent to Head, CFCT either through person or courier. In case of courier, put a label on the parcel “TO CFCT FOR CALIBRATION”. The courier will only be accepted if the payment of charges is received in advance or along with the courier. The courier should accompany reference of the payment details. NPL will not bear any responsibility for the condition and quantity of the contents of the parcel
8. The customers will have to make their own arrangements for collection of instruments/samples within three months after completion of the job, by authorizing a courier or a person. The authorized person/courier should come to collect the instrument/certificate with Receipt, proper authority letter and photo identification card. However, CFCT does not have facilities for packing of your instruments/samples. If the instruments/samples are not collected within specified period, NPL will be free to dispose them off in any manner, it deems fit.
9. Please collect Certificate/Report within two weeks of completion of job, if opted for collection by hand. After that the Certificate/Report will be dispatched through Post.
10. While sending enquiry for calibration/testing charges, the customers are requested to provide precise and complete requirements of calibration/testing.
11. Calibration/test charges are payable in advance either by Demand Draft drawn in favour of “Director, National Physical Laboratory” , payable at New Delhi or through E-Transfer. The details for E-transfer can be collected from Head CFCT.
12. Customers from abroad are requested to contact CFCT for the calibration charges applicable to them.
13. Service Tax as applicable is chargeable in addition to the calibration/testing/other (if any) charges.
14. Please DO NOT DEDUCT TAX AT SOURCE (TSD) AS CSIR-NPL, New Delhi is exempted under section 35(I) (ii) of the Income Tax Act 1961 (Notification No.53/2011 is available on our website) .
15. In some calibration/test areas there is a long lead-time. Customers are suggested to book a time slot by making 100% advance payment.
16. In the absence of formal request for revision of time-slot, there will be 15% deduction of the charges if the instruments/samples are not submitted on or before the starting date of the time-slot.
17. For faster service, CSIR-NPL may offer “Express Service Scheme” wherein the charges are double of the normal.
18. At any stage, if it is found that the calibration/testing cannot be done due to defective instrument/sample or due to the reasons attributable to the customer, only 85% of the calibration charges will be refunded.
19. NPL GSTIN No.: 07AAATC2716R2ZG, TAN No-DELN06671A and Canara Bank, NPL (Pusa Campus) Branch, New Delhi-110012 A/c No. 91002010030018. Type of Account-Saving, IFSC Code-CNRB0019100, MICR CODE NO 110015428
20. Visiting hours: Monday to Friday; 9.30 AM – 4 PM (excluding lunch time), NPL is closed on all Central Government Gazetted holidays as applicable at New Delhi and also closed for customers on 26th September (CSIR Foundation Day).

1. National Physical Laboratory (NPL), New Delhi is the National Metrology Institute (NMI) of India.  It has the responsibility to maintain the National Standards of Measurements as per Government of India Gazette No.589 “The Standards of Weights and Measures Rules, (1988)” [GSR 1076(E) dated 16.11.1988] in exercise of the powers conferred by section 83 of the Standards of Weights and Measures Act 1976..
2. India is a member of the “Metre Convention” and of the Asia-Pacific Metrology Programme (APMP). India is also a signatory of International Bureau of Weights & Measures (BIPM) and Mutual Recognition Arrangement (CIPM-MRA).
3. NPL maintains traceability of measurement through Bilateral/International key comparisons.
4. NPL is maintaining the Quality System as per ISO/IEC 17025:2017 and ISO 17034: 2016.
5. Standardized and validated methods are employed for calibration. If customers desire any particular method, the same may be communicated. However, the calibration/test charges could be different in such cases.
6. All correspondence regarding calibration and testing should be addressed to the Head, Centre for Calibration and Testing (CFCT), quoting CFCT reference number/case number, if any.
7. The instruments/samples should be sent to Head, CFCT either through person or courier. In case of courier, put a label on the parcel “TO CFCT FOR CALIBRATION”. The courier will only be accepted if the payment of charges is received in advance or along with the courier. The courier should accompany reference of the payment details. NPL will not bear any responsibility for the condition and quantity of the contents of the parcel
8. The customers will have to make their own arrangements for collection of instruments/samples within three months after completion of the job, by authorizing a courier or a person. The authorized person/courier should come to collect the instrument/certificate with proper authority letter and identification card. However, CFCT does not have facilities for packing of your instruments/samples. If the instruments/samples are not collected within specified period, NPL will be free to dispose them off in any manner, it deems fit.
9. Please collect Certificate/Report within thirty working days of completion of job, if opted for collection by hand. After that the Certificate/Report will be dispatched through Post.
10. While sending enquiry for calibration/testing charges, the customers are requested to provide precise and complete requirements of calibration/testing.
11. Calibration/test charges are payable in advance either by Demand Draft drawn in favour of“Director, National Physical Laboratory”, payable at New Delhi or through E-Transfer. The details for E-transfer can be had from Head CFCT.
12. Customers from abroad are requested to contact CFCT for the calibration charges applicable to them.
13. Service Tax as applicable is chargeable in addition to the calibration/testing/other (if any) charges.
14. Please DO NOT DEDUCT TAX AT SOURCE (TSD) AS CSIR-NPL, New Delhi is exempted under section 35(I)(ii) of the Income Tax Act 1961 (Notification No.53/2011 is available on our website)
15. In some calibration/test areas there is a long lead-time. Customers are suggested to book a time slot by making 100% advance payment.
16. In the absence of formal request for revision of time-slot, there will be 15% deduction of the charges if the instruments/samples are not submitted on or before the starting date of the time-slot.
17. For faster service, NPL may offer “Express Service Scheme” wherein the charges are double of the normal.
18. At any stage, if it is found that the calibration/testing cannot be done due to defective instrument/sample or due to the reasons attributable to the customer, only 70% of the calibration charges will be refunded.
19. CSIR PAN No. – AAATC2716R, TAN No. -DELN06671A, NPL GSTIN No.: 07AAATC2716R2ZG and Canara Bank, NPL (Pusa Campus) Branch, New Delhi -110012 A/c No. 91002010030018.Type of Account-Saving, MICRCODE NO 110015428, IFSC CODE : CNRB0019100.
20. Visiting hours: Monday to Friday; 10 AM – 4 PM (excluding lunch hour), Customer are not entertained on last working day of every month & NPL is closed on all Central Government Gazetted holidays as applicable at New Delhi and also closed for customers on 26th September (CSIR Foundation Day).
21. Approved Rs.7000/- (seven thousand only) man-day charge for on site calibration & testing activity and Rs. 1500/-(one thousand & five hundred only) for instrument handling charges.
22. (Goods & Services Tax (IGST)@18% & (CGST@9% + SGST@9%), GSTIN No.: 07AAATC2716R2ZG is applicable from 1.07.2017)
23. Please do not deduct TAX AT SOURCE (TDS) As CSIR-NPL,
    New Delhi is exempted as per Notification No. 53/2011.
24. No Public dealing on the last working day of the month.

1. Calibration Charges: The calibration charges available on this website are not applicable for foreign customers. The customers are requested to contact us for calibration/testing charges applicable to them.
2. Payment of Charges:Our calibration charges are given in Indian Rupee and are payable in US Dollar ($) in advance by Bank Demand Draft in English only. The customers are requested to convert the total charges in US Dollar ($) at the prevailing rates at the time of sending the instruments to NPL, New Delhi.
3. Delivery of Instruments/Samples:It is requested to send the instruments/samples for calibration/testing through DDP (Delivery Duty Paid) cargo mode (as NPL, New Delhi will not pay any custom duty and freight charges etc. ) to directly our office at NPL, New Delhi. To ensure the hassle free delivery, it is suggested to send the material through any of the reputed Forwarding Agent of your country and also to deploy the same Forwarding Agent to pick up the items from our campus after calibration//testing. Please note that we do not have facilities for packing of your instruments/samples and the same must be taken care of by your Forwarding Agent only.
4. Custom Clearance:Custom related formalities are to be handled by the customers or their designated Forwarding Agent. NPL will provide only the “Receipt of Payment and the Instruments/Samples”, “Bill of Payment” of calibration/testing charges and the “Gate Pass” for the instruments/samples.

1. Visiting Hours for Customers:
   • 9:30 AM to 4 PM from Monday to Friday, except Central Govt. holidays.
   • There will be no public dealing on 26th September.
2. PAN No-AAATC2716R
3. TAN No-DELN06671A
4. Canara Bank Account No-91002010030018 , Type of Account-Saving Bank , IFSC Code-CNRB0019100, MICR CODE  NO 110015428
5. Please provide Form-16 for TDS cases immediately but not later than 31st March of the financial year.
6. Please tender exact amount (Calibration charges + GSTIN) in favour of “Director, National Physical Laboratory”, payable at New Delhi either through DD or NEFT .
7. For NEFT/E-Transfer Payment, please intimate Head CFCT after transfer of money.
8. Service tax will not be refunded, If refund is demanded for cases in which no calibration is carried out.
9. Goods & Services Tax (IGST)@ 18% &(CGST@9% + SGST@9%) is applicable from 1.07.2017
10. Small items will be accepted by Courier only if there is a Slot-booking.

Please mention Case No. on the Envelop/Box containing item.

1. Please bring copy of quotation at the time of Case generation. If quotation is not taken then intimate the source of getting the calibration charges.
2. The case will be cancelled if instrument is not submitted within one week of the submission date.
3. Request for change in submission date should be made at least one week before the original submission date, and new EDC will be given in such cases.
4. Case cancellation, modification (Date, calibration parameters, address etc.) or bifurcation are paid services.
5. The excess payment which may be due to un-calibrated cases or any other reason should be cleared within the same financial year.
6. Please visit CFCT by prior appointment. Appointment can be taken either through e-mail (cfct@nplindia.res.in ) or Phone 011-45608441

As per our policy decision, we advise our customers to bring the instruments/samples in our Laboratory for their calibration/testing work. In exceptional circumstances, we do undertake the work on-site as per following guidelines:

1. The decision of accepting the on-site work of calibration/testing purely lies with NPL.
2. The customers are advised to get the quotation from NPL for the work to be done on-site. Site charges (@ Rs. 7000/= per man-day), depending upon the number of man-days required on the site, will be extra, in addition to the calibration/testing charges.
3. Time-slot booking for on-site calibration/testing is required in consultation with concerned scientist of the laboratory or CFCT by paying all charges in advance.  Travelling by Air / II AC and local hospitality of the scientists are borne by the customers as per actual expenses. The responsibility of booking the journey tickets, in consultation with the concerned scientists, lies with the customer only.
4. Instrument Handling charges (Rs. 1500/-) are also chargeable in addition to the above mentioned charges.
5. GST is also applicable on all the above charges.
6. Generally, two scientists/technical persons are deputed to do the on-site work and travelling time is also included in the man-days while calculating the site charges.
7. The quoted charges are based on our estimation of the work and journey time but the final charges will be known only after completion of the job by knowing the actual man-days spent for the job.

Besides calibration and testing facilities provided to the customers for maintaining the national traceability chain of measurement, NPL has developed the know-how for fabrication of some items to be used by the customers. The fabricated items are not available of the shelf as the fabrication is done as per customer’s demand and specifications. The customers are therefore requested to get the quotation and make the full payment in advance by Demand Draft in favor of ‘Director, National Physical Laboratory, New Delhi’, payable at New Delhi.

The areas and items of fabrication are as follows:

Aluminum Mirror, Neutral Density Filters, Beam Splitters, Anti-reflection / Transparent / Sputter Coatings

Fabrication Charges: Thin Film Coating

Q.1 How to know the feasibility of any particular calibration/testing work at NPL?

Ans. All the ‘parameters’ (like mass, temperature, force, AC/DC voltage, Impedance etc.) and ‘areas of testing’ (like ultrasound, dimension, thin film, chemical analysis etc.) are listed on this web-page under “Calibration & Testing Charges ” link. For specialized job which is not listed here, you are requested to contact us.

Q.2 How much time will take any particular job of calibration/testing?

Ans. Answer of this question is not straightforward. It depends upon many factors such as the workload at the time of job initiation for the concerned technical personal and for the concerned equipment/standards to be used for that job.NPL deals with the highest level of calibration/testing in India and therefore the estimation of time required for such jobs are generally not based on the routine averaging method. However, in most of the cases, the time period of about a month is a fair estimate for all the practical purposes.

Q.3 So, the customer is not given any expected date of completion of the job?

Ans. We give an expected date of completion even with all the limitations as mentioned above and we try our best to complete that job within the given time frame. We do inform the customer in advance for the delay, if any.

Q. 4 For how long the Calibration Certificate/Test Report given by NPL is valid?

Ans. The date of recalibration depends upon many factors like frequency of use of the instrument, its proper care and handling, environmental conditions, operation & maintenance and so on. In fact, the responsibility of re-calibration at proper time lies with the user as he only can assess the above mentioned factors correctly. But our certificates also have the recommended date of re-calibration which varies from one to three years.

Q. 5 Is it necessary to make the payment through Demand Draft/E-transfer?

Ans. NPL takes the payment in advance either through Demand Draft in favor of “Director, National Physical Laboratory”, payable at New Delhi or through e-transfer. For E-transfer, the bank details can be obtained from Head, CFCT or from CFCT website “Information regarding Payment of Charges”.

Q. 6 What is ‘Express Service’?

Ans. Under exceptional circumstances, ‘ Express Service’ is also provided to the customers at double the normal charges. However, our ‘Normal Service’ to other customers is not affected by this service. The customers requesting for this service must apply in advance by justifying their urgency for the job. However, the decision of accepting the work under Express Service lies with NPL only.

CTBR Form

The Head
Centre for Calibration and Testing
CSIR-National Physical Laboratory
Dr. K. S. Krishnan Road
New Delhi – 110012
Email: cfct@nplindia.res.in

• For Quotations:
  Dr. Srinivasa Rao,
  011-45608441
  Dr. R.G Mathur
  011-45608610
• For General Information:
  Mr. Mukesh Kumar
  011-45608448, 011-45608610
• For TDS, GST & E-Transfer:
  Mr. Parveen Kumar Gera
  011-45601507
• For Calibration Certificate/Report:
  011-45608448

The laboratory is engaged in coordinating an inter laboratory programme on planning, preparation and dissemination of Certified Indian Reference Materials also named as Bharatiya Nirdeshak Dravayas (BNDs). This is to ensure high quality measurement as well as to maintain the traceability of analytical measurement in order to fulfill the mandatory requirement of quality systems (ISO/IEC guide 17025) and of the National Accreditation Board for Testing and Calibration Laboratories (NABL).

Price List for Certified Reference Materials (BNDs)